Returns Policy – beccini.com

At Hellstars.io, we strive to ensure your satisfaction with our clothing products. However, if you are not fully satisfied with your purchase, you can At Beccini.com, we are committed to providing high-quality products and ensuring customer satisfaction. Please review our comprehensive Return and Refund Policy to understand the terms and conditions for returning or refunding items purchased from our website.

Return Policy

If you are not fully satisfied with your purchase, you may initiate a return under the following conditions:

Key Points to Remember

Return requests must be initiated within 7 days of receiving the product.
Customers are responsible for return shipping costs, customs duties, and processing fees. Free returns are not available.
All returns must adhere strictly to the conditions outlined below.

Eligibility for Returns

Condition Requirements:

Items must be unused, unworn, unwashed, and undamaged.
All original tags, labels, and packaging must be intact.

Product-Specific Notes:

Light-colored clothing must be free of stains, marks, or transferred dyes.
Items damaged due to improper handling will not be accepted.

Final Sale Items:

Items marked as “Final Sale” cannot be returned or exchanged.

How to Initiate a Return

Contact our support team at support@beccini.com within 7 days of receiving your order.
Provide your order number and the reason for your return.
We will provide return instructions and a shipping label for DHL Express. All returns must be shipped via DHL Express for acceptance.

Shipping Restrictions:

Items must be shipped from the same country as the original shipping address.
Returns sent using couriers other than DHL Express will not be accepted.

Return Timeline:

Ship your return within 7 days of receiving the return label.

Multiple Items:

Items purchased from different collections must be returned separately in their original packaging.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us immediately at support@beccini.com with photos and a detailed description.

Monitoring and Policy Violations

We monitor return requests to ensure compliance. Non-compliant items will be shipped back at your expense. Unclaimed items: Failure to pay return shipping within 75 days may result in forfeiture of the item.